Privacy Policy

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We respect your Privacy

Introduction

We at Shrivoice.com offers business telephone service. Businesses register with us and use our service to get connected with their clients or leads. Our Privacy policy applies to the active users and also to the users who want to try our service.
If you use our Service, you consent to this Privacy Policy

Data Controllers

You are into a contract with Shrivoice (also referred to as “we” and “us”) and your personal data provided to or collected by or for is controlled by Shrivoice Oy, Finland.

Services


This Privacy Policy applies to Shrivoice.com, Shrivoice branded user portals and our branded mobile applications

The Information We Collect

  • Members Information:
    At the time of Membership/Registration, We collect your contact information including email/mailing address/phone/fax/mobile etc.
  • Purchase Request information:
    At the time of Purchase Request, We collect your contact information including the details of Products you are looking for.
  • Billing & Payment Information:
    If you purchase our service, we or our merchant may collect additional information including billing/shipping information, payment information, etc.
  • Statistical Information:
    In addition, we gather aggregate statistical information about our Site and Users, such as IP addresses, browser software, operating system, pages viewed, number of sessions and unique visitors, etc.
  • Communication Services Information:
    The Services like e-mail services, enquiry, auto alert, newsletter, tell your friend, feedback and/or other message or communication facilities designed to enable you to communicate with us or others) you provide information such as your name, address, phone/fax number, email address and other personal information as well as information about your business.
  • Collected Information:
    Members Information, Purchase Request information, Billing & Payment Information, Statistical Information and any other information we may collect from you through our Website or any other means shall collectively be referred to as “Collected Information”.

The Information We Don’t Collect

  • Cookies:
    We never use COOKIES to collect/store any information in any form (encrypted/unencrypted). So you can opt not to accept cookies by modifying the parameter settings on your browser. In the event, your visit to our website will not be affected.
  • Credit Card Information:
    During Payment through credit card, your payment transaction will process through SECURE PAYMENT GATEWAY. Any credit card information that you provide through our merchant website is directly submitted to a payment server of the credit card processing bank. Shrivoice.com does not maintain electronic or physical copies of your credit card information.

How Do We Use Your Information?

General:

We use your Collected Information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site’s content, layout, and service specifically for you. We may use your Collected Information to service your Account with us, including but not limited to investigating problems, resolving disputes and enforcing agreements with us. We may share certain aggregate information based on analysis of Collected Information with our partners, customers, advertisers or potential Users. We may use your Collected Information to execute marketing campaigns, promotions or advertising messages; however, in these circumstances, your Collected Information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.

Members information:
We shall not be disclosed your membership information to any third party, other than for legal/relevant reasons.

Purchase Request information:
We use Purchase Request Information to process your request and provide valuable service. This information may be passed on to our accredited dealers and fulfillment partners for completion of the sale pursuant to contractual rights granted by us. Once our accredited dealer receives this information, it becomes the property of the dealership in addition to ours.

Billing & Payment Information:
The billing & payment information which we collect shall not be disclosed to any third party, other than for legal reasons implied in the transaction. The billing & payment information you voluntarily give us while purchasing online is registered. This information is used to process your order and could later be used for further promotional marketing purposes. As part of our marketing policy to advise you of any other offers of related products or services, we may allow other departments of Shrivoice.com, and the group to which it belongs, to have your name and address and/or email address.Any credit card information that you provide through our merchant site is directly submitted to a payment server of the credit card processing bank. Shrivoice.com does not maintain electronic or physical copies of your credit card information.

Statistical Information:
We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions. We may provide Statistical Information to third parties, but when we do so, we do not provide personally-identifying information without your permission.

Communication Services Information:
We may use your Information to provide services that you request or to contact you regarding additional services about which Shrivoice determines that you might be interested. Specifically, we may use your email address, mailing address, phone number or fax number to contact you regarding notices, surveys, service alerts, new service or product offerings and communications relevant to your use of our service. We may generate reports and analysis based on the Information for internal analysis, monitoring and marketing decisions.

Disclosure of Information

 

  • We reserve the right to disclose your Collected Information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of Shrivoice, our Users, customers, partners, other web site users or anyone else who could be harmed by such activities.
  • We also reserve the right to disclose Collected Information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
  • If we have reason to believe that a User is in breach of the Terms of User Agreement or any other agreement with us, then we reserve the right to make public or otherwise disclose such User’s Collected Information in order to pursue our claim or prevent further injury to Shrivoice or others.

Privacy of Third Party

 

Shrivoice.com cannot be held liable for the privacy/confidentiality practices employed by the third party to whom we direct our visitors. The privacy policy of such parties may differ from ours, and we may not have any control over the information that you submit to such third parties or co-branded sites. We recommend that you read the confidentiality declaration on each website you visit.

Security Measures

 

  • We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.
  • No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no website or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.

 

Changes to Privacy Policy

 

We reserve the right to modify our Privacy Policy from time to time. We recommend that you consult this Privacy Policy on a regular basis. If you do not agree to the new changes in our Privacy Policy, you should contact Shrivoice.com in writing at info@shrivoice.com and specifically request that we return and/or destroy all copies of all or part of your Collected Information in our possession. Your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that you are consenting to the updated Privacy Policy.

 

Your Feedback

 

Shrivoice welcomes your continuous input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to our email.

 

Contact Information

 

If you have any queries or issues regarding this Policy, please contact us online or you can drop an email at info@shrivoice.com